Frequently Asked Questions

How will moving to Amazon Seller Central be beneficial to me?
Amazon Seller Central will provide you access to the advanced selling capabilities enjoyed by Amazon sellers worldwide such as (1) listing your team and the skillset of each member or technician, (2) showcasing real time availability to customers based on your team’s capacity, thus reducing rescheduling and cancellation rates, and (3) setting custom availability criteria based on location and coverage, in addition to many other tools to help you better manage your business.
As a service provider on Helpbit, can I still access my previous and non-completed service requests?
Yes, during the transition you will still have access to past and on-going service requests, tickets, and earnings on the Helpbit Provider dashboard. Please note that you will only have access to the Helpbit Provider dashboard for the next 4 months, so we encourage you to keep all your requests up to date.
As a service provider on Helpbit, how can I register as a provider on Amazon Seller Central?
You can use the link sent to your email to create an account by following the step-by-step guide found in the attached file.
Are there any startup fees? Monthly subscription fees? Advertising fees?
You will only pay a revenue share for completed jobs based on the service type and final service price.
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